Public Service
Administrative coordination, compensation operations, policy support, research, reporting and client service.
Professional Portfolio · Ottawa, Ontario
Experience.
Service.
Connection.
I'm Tressy El-Hawi. My background spans federal public service, aviation security, business operations and community engagement. I value professionalism, collaboration and building lasting relationships.
Professional experience · Leadership · Community
About Tressy
A career centred on people and service
My experience brings together administrative and compensation work in the federal public service, security-focused operational environments, and client-facing business management. Across these roles, I've supported colleagues and clients, coordinated processes, worked with complex information and responded to changing priorities.
Operations & Security
Experience with regulated processes, aviation screening, discretion and professional service in busy environments.
Business Management
Clinic operations, staff coordination, client relations, supplier communication and service delivery.
Career Journey
Professional experience
Explore my work in aviation screening, federal public service administration, compensation services and private-sector clinic management. Select any role to see the responsibilities and experience behind it.
*Employment dates and concurrent positions are reproduced from Tressy's April 2026 résumé and should be confirmed before publication. Public-service classification codes are intentionally excluded.
Education & Skills
Qualifications and competencies
Education
- Technical Baccalaureate Diploma (Kindergarten Teaching), Lebanese Universal College, Lebanon, 2002.
- Psychology Program (two years), Lebanese University, Lebanon, 2001–2002.
- Technical Baccalaureate Diploma (Nursing School), Lebanese College, Lebanon, 2000.
Languages
- English: fluent.
- Arabic: native speaker.
- French: professional working proficiency; CCB certified.
Technology & systems
- Microsoft Word, Excel, PowerPoint, Outlook, Teams and Microsoft 365.
- PeopleSoft (HRCMS), Phoenix, HRSS and HRMS.
- ClaimX Web, Monitor Mass, CCM Enterprise and CRZ.
- Kroll Windows Software and accounting software.
- Internet Explorer (legacy tool listed on original résumé).
Professional strengths
- Prioritizing multiple tasks and managing competing requirements to meet objectives.
- Analyzing high volumes of information from varied sources with attention to accuracy.
- Client service through high volumes of calls, correspondence and in-person inquiries.
- Adapting to change, learning new procedures and maintaining professionalism under pressure.
- Organizational coordination, clear communication, teamwork and problem solving.
Security & regulated operations
Experience in personnel security screening support, including administrative coordination related to polygraph processes, and regulated aviation screening and safety procedures.
Detailed security-clearance information and personal contact details are omitted from this public website.
Leadership & Civic Engagement
2026 Ottawa Municipal Election
Candidate for City Councillor, Ward 18 (Alta Vista)
Participated in the October 26, 2026 municipal election. The experience involved connecting with residents, engaging with community groups and local businesses, participating in public discussions and communicating about issues affecting the neighbourhood.
Public Engagement
Community meetings, neighbourhood conversations and listening to residents.
Communication
Public forums, debates, interviews and digital communications.
Relationship Building
New connections with residents, organizations and community stakeholders.
Community Involvement & Causes
Making connections that matter
Beyond my professional work, I value opportunities to participate in community conversations and draw attention to causes that matter to people and families.
October 2026 · Breast Cancer Awareness
Shared journeys.Stronger together.
For every woman fighting, for every woman remembered, and for everyone offering a hand along the way.
Through this October 2026 awareness message, Tressy highlighted the importance of compassion, connection and support for people affected by breast cancer.
Find strength and support. Healing together.
Learn more at the Canadian Cancer Society ↗Professional Networking & Events
Connect. Inspire. Grow.
Professional gatherings are an opportunity to build relationships, exchange ideas and support one another's work.
Upcoming Event · December 2026
Let's Work Together
Women-only Professional Networking Breakfast Brunch
A gathering focused on professional introductions, conversations and connections. Tressy is working on this upcoming event.
Inquire or RSVP by email ↗News & Insights
Updates, experiences and conversations
A space for professional updates, community experiences and initiatives I'm involved with.
December 2026 · Event
Let's Work Together
Women's professional networking breakfast brunch on December 5 in Ottawa.
October 2026 · Awareness
Shared journeys. Stronger together.
A breast cancer awareness message reflecting the importance of compassion and support.
October 2026 · Experience
Municipal candidacy
Reflections on participating as a candidate for Ottawa City Council, Ward 18 (Alta Vista).
Professional Connections
Let's stay connected.
Relationships matter. Whether we met through work, a local event or the 2026 municipal campaign, I welcome opportunities to exchange ideas, share experience and keep in touch professionally.
Contact
Start a conversation
For professional introductions, collaboration ideas or general inquiries, please use the contact link below.
Email Tressy →Professional inquiries
Interested in connecting, collaborating or inviting Tressy to a professional event? Reach out by email to start the conversation.